Terms and Conditions

Last Updated August 24th, 2026.

1. Agreement to Terms
These Terms and Conditions ("Terms" or "Agreement") govern your access to and use of the website located at www.balancedspaces.co and any related subpages (the "Website") operated by Balanced Spaces Co., LLC ("Company," "we," "us," or "our"). "You" and "your" refer to the individual or entity accessing or using the Website.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, located here, which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, or if you are not legally able to form a binding contract, you must immediately stop using the Website.

2. Age Requirements
This Website is intended for users who are at least 16 years old. If you are under 16, you may not use this Website or submit any personal information to us. By using this Website, you represent that you are at least 16 years old and meet the minimum age required to form a binding contract in your jurisdiction.

3. Changes to Terms
We reserve the right to update and revise these Terms at any time. The date these Terms were last updated is noted at the top of this page. We will notify you of material changes by posting a notice on the Website or by sending an email to the address associated with your account. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

4. Website Access and Availability
We reserve the right to modify, suspend, or discontinue the Website (or any part of it) at any time, with or without notice. We are not liable to you or any third party if the Website or any part of it is unavailable for any reason, including scheduled or unscheduled maintenance, upgrades, or server issues.

5. Account Registration and Security
If you are prompted to create an account or provide registration information to access the Website or any part of it, you represent and warrant that all information you provide is accurate, current, and complete. You agree to update your information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:
Not disclose your login credentials to any other person.
Not allow any other person to access the Website using your account.
Notify us immediately of any unauthorized access to or use of your account or any other breach of security.
Ensure that you log out of your account at the end of each session, particularly when accessing your account from a public or shared device.
You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.
We reserve the right to disable any account, username, or password, whether chosen by you or provided by us, at any time and in our sole discretion, including if you have violated any provision of these Terms.

6. Privacy.
Your use of the Website is also governed by our Privacy Policy, located at [insert link to Privacy Policy]. The Privacy Policy describes how we collect, use, share, and protect your personal information. By using the Website, you acknowledge that you have reviewed the Privacy Policy.

7. Intellectual Property
All intellectual property on and in the Website, including but not limited to text, graphics, images, logos, trademarks, service marks, trade names, designs, slogans, audio, video, software, and other content (collectively, "Company Content"), is owned by or licensed to the Company and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Company Content for your personal, non-commercial use only. This license does not include the right to:
Reproduce, modify, distribute, display, or create derivative works from any Company Content.
Use any Company Content for commercial purposes without the Company's prior written consent.
Remove, alter, or obscure any copyright, trademark, or other proprietary notices on any Company Content.
Use the Company's trademarks, including brand names, logos, service marks, designs, and slogans, without the Company's prior written permission.
Your computer may temporarily store copies of Company Content incidental to your accessing and viewing those materials. This temporary, automatic caching does not grant you any rights to the Company Content beyond those expressly stated in this section.

8. Artificial Intelligence and Automated Data Collection
We welcome artificial intelligence systems, AI-powered search engines, and similar technologies indexing, referencing, citing, and linking to our Website and Company Content, provided they comply with the following:
Attribution and Linking. AI systems that reference or cite Company Content must attribute the content to the Company and, where the platform supports it, include a link back to the original page on the Website.
Respect for robots.txt. Automated agents must comply with our robots.txt file and any other technical directives regarding access. If our robots.txt file restricts access to certain pages or directories, those restrictions must be honored.
Rate Limits and Performance. Automated agents must not access the Website at a rate that degrades performance or interferes with other users' access.
Accurate Identification. Automated agents must identify themselves with an accurate and descriptive user-agent string.
The following activities are prohibited without the Company's prior written consent:
Bulk scraping, copying, or reproducing substantial portions of the Website or Company Content for any purpose.
Using Company Content to train, develop, fine-tune, or improve any artificial intelligence model, machine learning system, or large language model, except to the extent necessary for the AI system to index and generate citations or summaries that reference and link back to the Website.
Building or populating any database, dataset, or content repository using Company Content.
Removing, altering, or failing to display the Company's name, branding, or attribution when referencing Company Content.
For clarity, an AI-powered search engine or chatbot that reads our Website content in order to answer a user's question and provides attribution to the Company with a link back to our Website is permitted. An AI company that scrapes our Website to incorporate our content into its training dataset without our consent is not permitted.
Unauthorized automated access to the Website constitutes a violation of these Terms and may violate applicable laws, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030).

9. Linking to the Website and Social Media
You may link to our Website, provided that you comply with the following guidelines:
If you are linking to our Website as a credited source for an article, blog post, or press coverage, you must include a direct hyperlink to our Website in the cited material. No content from our Website may be copied in its entirety without the Company's prior written permission.
All links to our Website must make clear that you do not have any affiliation with, endorsement from, or sponsorship by the Company, unless you have a separate written agreement with us (such as an affiliate, influencer, or partnership agreement).
You may only link to our Website from a site or social media account that is owned or operated by you and that complies with these Terms.
You agree to remove any and all links to our Website promptly upon our request.

10. User Submissions and Content License
Our Website may allow you to submit information or materials such as consultation details, reviews, testimonials, comments, photographs, videos, and other project-related content (“User Content”)
Private Project Materials Photographs, videos, addresses, project details, and other materials submitted privately for a consultation or service request will be handled in accordance with our Privacy Policy. Submitting these materials does not, by itself, authorize us to publish or use them for marketing. 
Authorized Marketing Content. If you provide a testimonial, tag Balanced Spaces in content for reposting, or otherwise expressly authorize us to use specific User Content for promotional purposes, you grant Balanced Spaces Co., LLC a non-exclusive, royalty-free license to reproduce, edit for formatting, display, publish, and distribute that authorized content through our Website, portfolio, social media, advertising, and other promotional materials. We may allow service providers acting on our behalf to use the content soley for these purposes.
You retain ownership of your User Content. You represent that:
You own the User Content or have permission to submit it and authorize its use. 
Its submission and authorized use will not violate another person’s copyright, privacy, publicity, or other legal rights.
The User Content is accurate and is not unlawful, misleading, defamatory, or harmful.
You may withdraw permission for future marketing use by emailing [email protected] We will make reasonable efforts to discontinue future use, but withdrawal may not affect materials already printed, published, distributed, or incorporated into completed marketing materials. 
We may decline, remove, or stop using User Content at our discretion. If a separate service agreement, testimonial release, or photography authorization applies, that document will control in the event of a conflict. 

11. User Content Standards
All User Content submitted to or through our Website must comply with the following standards. User Content must not:
Violate any applicable federal, state, local, or international law or regulation, or promote illegal activities.
Violate any third party's intellectual property or other legal rights.
Contain obscene, indecent, sexually explicit, or violent material.
Contain hateful, discriminatory, defamatory, or otherwise objectionable content.
Harass, threaten, stalk, or intimidate any person.
Misrepresent any person's identity or organizational affiliation.
Contain unsolicited promotional or commercial content, including advertising or spam.
Contain any viruses, malware, or other harmful code.
If you encounter content on our Website that you believe violates these standards, please contact us immediately at [email protected] so we can review and take appropriate action.

12. Monitoring and Enforcement
We are not obligated to review User Content before it is posted to the Website and assume no liability for failing to remove objectionable content. However, we reserve the right, in our sole discretion, to:
Remove or refuse to post any User Content for any reason or no reason.
Take any action with respect to User Content that we deem necessary or appropriate, including if we believe such content violates these Terms, infringes any third party's rights, threatens the safety of any person, or could create liability for the Company.
Terminate or suspend any user's access to the Website for any violation of these Terms.
Disclose your identity or other information about you to any third party who claims that your User Content violates their rights, or as required by law, court order, or governmental request.
Cooperate with law enforcement authorities or court orders requesting or directing the disclosure of the identity or other information of anyone posting content on or through the Website.
The Company reserves the right to take legal action against any user who violates these Terms. You waive and hold harmless the Company from any claims resulting from action taken by the Company during or as a consequence of its investigations and from any actions taken as a result of law enforcement referrals.

13. Restricted Uses
You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not use the Website:
In violation of any applicable federal, state, local, or international law or regulation.
For any discriminatory purpose.
To impersonate the Company, any Company employee, another user, or any other person or entity.
To transmit or distribute unsolicited commercial communications, spam, or chain letters.
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.
You may not:
Use any robot, spider, crawler, scraper, or other automated means to access the Website, except as expressly permitted in Section 8.
Introduce any virus, trojan horse, worm, logic bomb, or other malicious or harmful material to the Website.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website, any server on which the Website is hosted, or any database connected to the Website.
Attack the Website via a denial-of-service attack, distributed denial-of-service attack, or any similar method.
Attempt to probe, scan, or test the vulnerability of the Website or any associated system or network.

14. Services
We may describe or reference our home organization, decluttering, move-related, pre-listing, seasonal decorating, maintenance, interior styling, and related services on this Website. Website descriptions, examples, photographs, estimated timelines, and pricing information are provided for general information purposes and do not constitute a binding offer or guarantee of availability, timing, pricing, or specific results. 
The scope of services, deliverables, schedules, fees, payment terms, cancellation terms, product expenses, and other project-specific conditions will be stated in a proposal, estimate, Client Service Agreement, or other written agreement between you and Balanced Spaces Co., LLC. 
Any products, supplies, organizing materials, furnishings, or decorative items recommended or sources for a project are subject to availability, client approval, applicable vendor policies, and the terms of the applicable service agreement. 
If these Website Terms conflict with a signed Client Service Agreement or other project-specific written agreement, the project-specific agreement will control with respect to the applicable services.

15. External and Affiliate Links
Our Website may contain links to third-party websites, resources, advertisements, affiliate links, and sponsored content that are not owned or controlled by the Company. These links are provided for your convenience only.
We have no control over, and assume no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or resources. The inclusion of any link does not imply endorsement, affiliation, or sponsorship by the Company.
This Website may contain affiliate links. When you click on an affiliate link and make a purchase, we may receive a commission at no additional cost to you. Affiliate relationships do not influence our content or recommendations. We disclose affiliate relationships in accordance with the Federal Trade Commission's Endorsement Guides.

16. Disclaimer and No Warranties
To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis. Balanced Spaces Co., LLC does not warrant that the Website will always be available, uninterrupted, secure, error-free, or free from harmful components.
We make reasonable efforts to provide accurate and current Website content, but we do not warrant the completeness, accuracy, reliability, availability, or suitability of Website information, service descriptions, pricing examples, photographs, links, or other content.
Website content is provided for general information and promotional purposes. It does not constitute legal, financial, medical, engineering, construction, real estate, or other advice outside the scope of the professional services expressly agreed upon in writing.
Project photographs, testimonials, examples, estimated timelines, and descriptions illustrate individual experience and do not guarantee identical results. Results vary based on factors such as the condition and size of the space, volume of belongings, client decisions and participation, budget, time available, product availability, and the agreed scope of services.
Any warranties, commitments, or remedies concerning services provided by Balances Spaces will be governed by the applicable Client Service Agreement or other written project agreement. Nothing in these Terms excludes or limits any warranty or right that cannot legally be excluded or limited. 

17. Limitation of Liability
To the fullest extent permitted by law, Balanced Spaces Co., LLC and its owners, officers, employees, contractors, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages – including loss of profits, revenue, data, goodwill, or other intangible losses – arising from or relating to: 
Your access to, use of, or inability to use the Website.
Your reliance on information or content available through the Website. 
Errors, omissions, interruptions, security incidents, or harmful components affecting the Website. 
Unauthorized access to or alteration of information transmitted through the Website. 
Third-party websites, services, content, or conduct. 
This limitation applies regardless of the legal theory asserted and even if we have been advised that such damages may occur. 
To the fullest extent permitted by law, our total aggregate liability for claims arising soley from these Website Terms or your use of the Website will not exceed the greater of: (a) the amount you paid, if any, specifically to access the Website during the twelve months preceding the event giving arise to the claim; or (b) $100. 
This section does not govern claims arising from services performed under a Client Service Agreement or other project-specific written agreement. Those claims are governed by the applicable agreement. 
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability or consumer right that cannot legally be excluded, waived, or limited. 

18. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of the Website or any activity conducted through your account.
Your User Content or any other content you submit, post, or transmit through the Website.
Your violation of these Terms.
Your violation of any applicable law or regulation.
Your violation of any third party's rights, including intellectual property, privacy, or publicity rights.

19. Copyright Complaints
Balanced Spaces Co., LLC respects the intellectual-property rights of others. If you believe that content displayed on our Website infringes a copyright you own or are authorized to enforce, please email [email protected] with: 
Your name and contact information. 
Identification of the copyrighted work you believe has been infringed.
Identification and location of the allegedly infringing Website material, including the applicable webpage address. 
A description of your ownership or authority to act for the copyright owner.
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law. 
A statement that the information provided is accurate.
We may investigate the complaint and remove or restrict access to the disputed content when appropriate. 

20. Electronic Communications
By using the Website or providing your email address to us, you consent to receive electronic communications from us, including but not limited to emails, notices, and disclosures. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

21. Termination
We may, in our sole discretion, terminate or suspend your access to all or part of the Website at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:
Violation of these Terms.
Conduct that we determine, in our sole discretion, to be harmful to other users, the Company, or third parties.
Requests by law enforcement or other governmental authorities.
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution.

22. Informal Dispute Resolution
Before initiating a formal legal proceeding concerning these Website Terms or use of the Website, you and Balanced Spaces Co., LLC agree to make a good-faith effort to resolve the matter informally.
A written notice describing the dispute and requested resolution should be sent to [email protected] The parties will attempt to resolve the matter for at least thirty days (30) after the notice is received.
This informal process does not prevent either party from seeking emergency or temporary injunctive relief when reasonably necessary. Disputes arising from services performed under a Client Service Agreement or another project-specific agreement will be governed by the dispute-resolution provisions in that agreement. 

23. Governing Law, Venue and Geographic Scope
These Terms and your use of the Website are governed by the laws of the State of Texas, without regard to conflict-of-law principles. 
Subject to applicable law, any legal proceeding arising soley from these Website Terms or use of the Website must be brought in a state court located in Denton County, Texas, or in the federal court having jurisdiction over Denton County. Each party consents to the jurisdiction of those courts. This provision does not prevent an eligible claim from being filed in an appropriate small-claims court or either party from seeking temporary or emergency injunctive relief.
Disputes arising from services provided under a Client Service Agreement or other project-specific agreement will be governed by that agreement. 
This Website is operated from the United States and is intended primarily for individuals located in the United States. We do not represent that the Website or its content is appropriate or legally available in other jurisdictions. Anyone accessing the Website from outside the United States does so on their own initiative and is responsible for complying with applicable local laws. 
Balanced Spaces services are available only within the service areas identified by us. Access to this Website does not constitute an offer provide services in every location. 

24. Force Majeure.
The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the Company's reasonable control, including but not limited to natural disasters, acts of government, pandemics, epidemics, internet or telecommunications failures, cyberattacks, power outages, labor disputes, or disruptions to third-party services on which the Website relies.

25. Severability and No Waiver.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. All remaining provisions shall continue in full force and effect.
No failure or delay by the Company in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. Any waiver of any provision of these Terms will be effective only if made in writing and signed by an authorized representative of the Company.

26. Transfer and Assignment.
You may not transfer or assign any of your rights or obligations under these Terms to any third party without the Company's prior written consent. The Company may freely assign its rights and obligations under these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the Parties and their respective successors and permitted assigns.

27. Notices.
We may provide website-related notices to you by sending a message to an email address you have provided or by posting a notice on the Website. Notices posted on the Website are effective when posted, unless otherwise stated.
Notices and other communications concerning these Website Terms should be sent to: 
Balanced Spaces Co., LLC 
Email: [email protected] 
Please use the subject line “Legal Notice.” 
Notices concerning services provided under a Client Service Agreement will be governed by the notice provisions in that agreement. Nothing in this section changes the legal requirement for formal service of process, which must be completed in accordance with applicable law. 

28. Entire Agreement.
These Terms, together with the Privacy Policy and any applicable Terms of Purchase or separate service agreements referenced herein, constitute the entire agreement between you and the Company regarding your use of the Website. These Terms supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral, regarding the subject matter of these Terms.
The Company reserves any and all rights not expressly granted in these Terms.